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Outlet Manager

Mumbai, Maharashtra
Posted: 16 March, 2019

Job Descriptoin

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OUTLET MANAGER

Hyatt Regency Mumbai

MH - Mumbai

BARS/RESTAURANTS/OUTLETS

Department Head/Manager

Full-time

Req ID: MUM000737

IN-MH-Mumbai

Local

Summary

Operational
  • Ensures that brand standards have been implemented.
  • Responds to the results of the brand standard Audit and ensures that the relevant changes are implemented.
  • Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
  • Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
  • Monitors service and food and beverage standards in the Outlet; works with the Assistant Outlet Managers and Chef de Cuisines to take corrective actions where necessary.
  • Conducts frequent and thorough inspections together with the Chef de Cuisine of the Food and Beverage Outlet Operation.
  • Frequently verifies that only fresh products are used in food and beverage preparation.
  • Assists the Executive Chef/Chef de Cuisine with creative suggestions and ideas.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Liaises with the Kitchen and Beverage Department on daily operations and quality control.
  • Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
  • Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
  • Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
  • Works in a supportive and flexible manner with other departments in line with our purpose.
  • Support the hotels target for NPS and customer service.
  • Ensure that the defined ISO standards are followed while on duty.

EligiEligibility

HeHHe/ She should be in the current position for a minimum of 1 year

He/ He/ She should have 5 Star experience

Qualifications

Operational
  • Ensures that brand standards have been implemented.
  • Responds to the results of the brand standard Audit and ensures that the relevant changes are implemented.
  • Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
  • Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
  • Monitors service and food and beverage standards in the Outlet; works with the Assistant Outlet Managers and Chef de Cuisines to take corrective actions where necessary.
  • Conducts frequent and thorough inspections together with the Chef de Cuisine of the Food and Beverage Outlet Operation.
  • Frequently verifies that only fresh products are used in food and beverage preparation.
  • Assists the Executive Chef/Chef de Cuisine with creative suggestions and ideas.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Liaises with the Kitchen and Beverage Department on daily operations and quality control.
  • Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
  • Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
  • Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
  • Works in a supportive and flexible manner with other departments in line with our purpose.
  • Support the hotels target for NPS and customer service.
  • Ensure that the defined ISO standards are followed while on duty.

EligiEligibility

HeHHe/ She should be in the current position for a minimum of 1 year

He/ He/ She should have 5 Star experience


Hyatt - 30+ days ago

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