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Onboarding & Logistics, Central Restaurant Operations - UberEats

Gurgaon, Haryana
Posted: 12 February, 2019

Job Descriptoin

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role

The Onboarding & Logistics Manager role is an exceptional opportunity reporting to the Restaurant Operations Lead, Central Operations, responsible for handling logistics initiatives for the Restaurant Partners.

We are looking for an experienced professional with a strong background in program management. You will have excellent analytical skills and high emotional intelligence, as the expectations are high for delivering in a dynamic environment, driving teamwork and influence across functions within India and across a multiple partners all over the world.

What You’ll Do
  • Program Manage Logistics across the entire lifecycle of restaurants on our platform and design processes and intervention mechanisms to set our partners up for business success
  • Actively collaborate with city operations managers, to roll-out training and other intervention mechanisms, in order to improve the platform adoption
  • Continuously improve the quality of our account management efforts (processes, tools, communications, scripts, content) and differentiate ourselves as the platform of choice
  • Formulate and implement scalable programs to build an optimal restaurant onboarding experience
  • Develop restaurant-facing tools and product improvements, to enable an optimal platform experience
  • Centrally run the demand, creation, disbursal and region-specific pricing of restaurant-specific materials (eg. packaging)
  • Effectively navigate a matrixed environment with local operations, product, marketing, strategy, finance and other senior leadership

What You’ll Need

  • At least 4 years of deep, hands-on management of functions that include project management and analytics
  • Experience with quantitative data analysis, deep actionable insights, modeling, and advanced test plan design and analysis
  • Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them
  • Experience working closely and communicating effectively with stakeholders in an ever-changing, rapid growth environment with tight deadlines
  • A "driver" personality - biased toward action, excellent collaborator and ability to work in ambiguous environment /simplifier - constantly pushing toward clarity and delivery

About the Team

The Uber Eats, Central Operations team delivers projects in a dynamic environment, driving collaboration and influence pan India and across a diverse set of stakeholders all over the world.

Uber - 30+ days ago

How to Apply?